Wendy Dahl has dedicated her career to designing brilliant customer experiences for everyone from Fortune 100 executives to NFL Players to everyday awesome people. She’s won numerous Trendsetter Awards for planning weddings and speaking.
Her keynotes feature proven techniques and simple strategies audiences can implement to immediately improve their Customer Experience throughout the customer journey.
Her background in Marketing, Entrepreneurship & Hospitality brings a diverse skill set to the stage, pulling back the curtain on some of the best kept secrets hospitality can bring to any business.
Michelle Stansfield is an award-winning planner and speaker who has dedicated her career to designing brilliant customer experiences for everyone from Fortune 500 executives to famed musicians to everyday awesome people.
Her keynotes feature proven techniques and simple strategies that audiences can implement to immediately improve their businesses, particularly during the sales and service phases of the customer journey.
Her background in Hospitality Management brings a diverse skill set to the stage, pulling back the curtain on some of the best kept secrets hospitality can bring to any business.
“Seeing you speak and interact with all of the attendees last night made me realize what a rock star you really are!”
Susan Quintero
City National Grove of Anaheim
“This was the most informative, helpful and inspirational talk that I attended. Wendy has given me the key to opening the next doors and taking the next steps.”
– Conference Attendee
FEATURED KEYNOTES
Taming the Zillas
Great experiences begin with neutralizing challenging people.
In this engaging keynote, Wendy and Michelle share entertaining stories from working with “Zillas” for more than a decade. They demonstrate how anyone has the opportunity and the capacity to create positive experiences that counteract any negative person or situation. By learning how to shift out of being the Zilla’s next victims into empowered happiness-makers, your audience will leave with greater confidence and a fresh approach to dealing with challenging people.
Dream Team Leadership
For each wedding, event, or organization to reach their highest potential, you need more than a group of individuals doing their jobs; you need a team of collaborative leaders.
In this inspirational keynote, Wendy and Michelle encourage audiences to magnify their own talents while activating teamwork among the group. They demonstrate how engaging as dynamic teams produces far better results than could be achieved independently. They’ll share stories of how good people do great things together even during challenges, how innovation is sparked from putting heads together and how to enhance each other’s strengths. Your audience will leave feeling inspired to not just bring their best to the team, but to lead with their best.
OTHER TOPICS
Conversations That Close 3.0
This is the keynote that landed us on the map for speaking. We’ve traveled the country giving this presentation and have updated it twice bringing you the latest tips and tricks for closing more sales without being salesy. This talk will end your days of being a serial-softseller and position you to start closing more contracts today!
Create Your Signature Experience System
Customer Experience (CX) design is a hot topic in big business right now. This is the perfect follow-up talk to Conversations That Close as it helps you differentiate within your marketplace (even when it is saturated) and deliver positive experiences for your clients. Your Signature Experience will attract your ideal clients over and over, making the sales process even easier.
Strategies for Becoming A Preferred Creative Partner
Creating Strategic Partnerships within the wedding and events industry are critical to not only the longevity of your business, but the impact you make collectively at each event. Learn how to build your network effectively and how to nurture long-lasting relationships that keep your calendar full year after year.
We’ve had the honor of speaking for some of the best organizations and events across the country
FEATURED KEYNOTES
Taming the Zillas
Great experiences begin with neutralizing challenging people.
In this engaging keynote, Wendy and Michelle share entertaining stories from working with “Zillas” for more than a decade. They demonstrate how anyone has the opportunity and the capacity to create positive experiences that counteract any negative person or situation. By learning how to shift out of being the Zilla’s next victims into empowered happiness-makers, your audience will leave with greater confidence and a fresh approach to dealing with challenging people.
Dream Team Leadership
For each wedding, event, or organization to reach their highest potential, you need more than a group of individuals doing their jobs; you need a team of collaborative leaders.
In this inspirational keynote, Wendy and Michelle encourage audiences to magnify their own talents while activating teamwork among the group. They demonstrate how engaging as dynamic teams produces far better results than could be achieved independently. They’ll share stories of how good people do great things together even during challenges, how innovation is sparked from putting heads together and how to enhance each other’s strengths. Your audience will leave feeling inspired to not just bring their best to the team, but to lead with their best.
OTHER TOPICS
Conversations That Close 3.0
This is the keynote that landed us on the map for speaking. We’ve traveled the country giving this presentation and have updated it twice bringing you the latest tips and tricks for closing more sales without being salesy. This talk will end your days of being a serial-softseller and position you to start closing more contracts today!
Create Your Signature Experience System
Customer Experience (CX) design is a hot topic in big business right now. This is the perfect follow-up talk to Conversations That Close as it helps you differentiate within your marketplace (even when it is saturated) and deliver positive experiences for your clients. Your Signature Experience will attract your ideal clients over and over, making the sales process even easier.
Strategies for Becoming A Preferred Creative Partner
Creating Strategic Partnerships within the wedding and events industry are critical to not only the longevity of your business, but the impact you make collectively at each event. Learn how to build your network effectively and how to nurture long-lasting relationships that keep your calendar full year after year.
What People Say About Our Presentations
“We have been receiving non-stop rave reviews about your presentation! Our Tri-Valley Wedding Pros just can’t get enough of you, and everyone is so excited you are coming back next year!” – Tri-Valley Wedding Professionals
“I’d come to a conference just to hear her! She was extremely personable with the audience and raised self-esteem to individuals asking questions. Great positivity!” – TSE Attendee
“You were awesome and shared such great value!” – Sharon Gall, Once Upon A Time Weddings
“I am going to be sharing your presentation with my students next week!” – Catherine Anderson, Program Coordinator/ Professor Joliet Junior College
“You are an absolute inspiration. The passion you have for this business comes through in everything you do!” – Alison Rudrud, Daddy’s Girl Weddings & Events
“You are the ultimate professional! Thank you for an amazing presentation!” – Sharon Jansen, Special Events Business Advisors
“You obviously love what you do, and it shows when you talk about the business. You shared so much great information and I learned so much!” – Maimu Belhumeur
“It is great to meet such a skilled professional that is willing to educate those who can only hope to be as successful as her.” – Rienne Bentley
